Before 1972, san franciscos commuters didnt know when their streetcars, buses and cable cars were going to arrive. Home superior court of california county of san francisco. Woman with disability files complaint against muni abc7. Mustafa mohamed is a transit supervisor in muni s light rail. An eeo investigator will call you within 48 hours to acknowledge receipt of your complaint. If a trial court plans to electronically transmit a summons to the party filing a complaint, the court shall immediately upon receipt of the complaint notify the attorney or party that a summons will be electronically transmitted to the electronic address given by the person filing the complaint. Followup to sf muni bus complaint form post composite.
The 311 call center 311 is an easytoremember telephone number that connects customers with highlytrained customer service representatives ready. How much does a bus driver make in san francisco, ca. How maya angelou became san franciscos first africanamerican female streetcar conductor. Anyone who lives, visits or works in san francisco is a customer of the sfmta, and. Drunk grandma hitting her grandson on the train new york city subway, is so sad. This undated photo shows a complaint scrawled on muni bus shelter in san francisco. You should file a complaint when you feel that a member of the san francisco police department has acted improperly in the course of their work. Sf mayor backs dismissal of muni driver who made racist. Unsafe operation of a muni vehiclea fight with an sfmta employeecriminal activityfor all other muni related feedback, please fill in your information in the form below. Report violations of labor laws, or ask about san francisco labor laws. Report low pressure water delivered to your sink, faucet, hose, tap. The largest division in the san francisco superior court, the civil division conducts civil trials and manages civil filings, records, small claims cases, appeals, probate matters, unlawful detainers, defaults, case management, dispute resolution, name changes, and civil restraining orders to. The san francisco municipal muni railway system is a common carrier operating light rail vehicles, an extensive bus system, trolleys and streetcars. Talk to any regular muni rider, and youll probably hear some complaint about service.
How to file a complaint how can the anchorage equal rights commission help you. Sf mayor backs dismissal of muni driver who made racist remarks sfmta has not released the name of the operator, who is on paid adminsitrative leave until the investigation is completed. In 1944, at the age of 16, maya angelou walked into muni. Delays on bus lines have been partly blamed on a shortage of drivers, whose. Muni driver reported transit only lane violations datasf. Sf considers banning chariot from mimicking muni routes. Badly behaving san francisco taxi cab drivers face few consequences out of hundreds of public complaints, san francisco city officials rarely suspend or revoke cab drivers license.
Please check with agencies websites on alternative schedules, warnings, or notices in response to the crisis. Moving into the second decade of the twentyfirst century, muni has attempted to embrace gov 2. The san francisco municipal railway sf muni or muni is the public transit system for the city. Attempts to abuse in this manner may result in denial. Every san francisco driver has thought about it in this congested, hectic city where scoring easy parking is rarer than a sunny day in july. Housing in decent parts of the east bay is more affordable, and a reasonable commute by public transit across the bay. Violations in sfs transitonly lanes rampant and rarely. San francisco kpix 5 a muni driver may face disciplinary action. We were told it is so easy, but we completely got lost.
Kgotv in henrys case neither the driver, nor the union would comment tuesday. San francisco kpix 5 allegations of favoritism have surfaced at muni metros light rail training division in san francisco. I feel a little worried about reporting on drivers who are rude or cant operate the lift well. We believe use of data and evidence can improve our operations and the services we provide. Apply to operator, account manager, line cook and more. Not everyone gets to live in the toniest parts of a metro area.
Find information on temporary service rules for the city and county of san francisco here. Muni customer service needs improvement, report finds. This ultimately leads to increased quality of life and work for san francisco residents, employers, employees and visitors. These are geocoded from an excel spreadsheet obtained from enforcement. Quite appropriately, the san francisco muni complaints link is clearly listed on the home page of the sfmta site under most popular links. Muni driver caught on video initially refusing to let wheelchair. But ask a muni driver whether they ever see cars in the. Tell the operator that you wish to file a complaint with. Sexual harassment and discrimination allegations leveled. Muni works hard to eliminate incidents known as passups, which every. The san francisco municipal railway sf muni or muni is the public transit system for the city and county of san francisco, california in 2018, muni served 46. These regulations would negatively impact the hundreds of driver. Get access to the san francisco charter and a variety of municipal codes that establish the legal foundations of the city and county of san francisco.
Sf muni service drags because of poor driver pay curbed sf. Badly behaving san francisco taxi cab drivers face few. Jerold is a san francisco native who works out of city hall and rides muni every single day to work. Sf muni operators overwhelmingly approve their contract. Org, home to the complaint department and started on february 7, 2002. We seek to transform the way the city works through the use of data. You can file a complaint about muni online through the sfmta website which then takes you to sf311, the customer service support for the city and county of san francisco. Skip to main content download viewers, text only, listen now browsealoud.
Not all schedules have been updated to reflect any changes for corvid19. When should you file a complaint of police misconduct. San francisco kpix 5 a muni driver may face disciplinary action after being caught on video initially refusing to let a wheelchair user board his bus, and verbally harassing the woman. The san francisco municipal transportation agency says theyre short 127 drivers. Followup to sf muni bus complaint form post posted on july 19, 2012 january 6, 2019 by liz as a followup to my post about public transportation complaint forms. Sometimes drivers are on their break, its pouring rain. The city and county of san francisco city is committed to equal employment opportunity. We provide numerous ways to reach us and provide feedback on our work. Thank you for your understanding during this health emergency. Aside and apart from filing claims against the city, residents are encouraged to submit feedback about city services. However, complaints of unreliability, especially on lessoftenserved lines and older prebattery backup trolleybus lines, are a systemwide.
Equal employment opportunity department of human resources. Muni operators voted to approve their contract with the city thursday. How sf s safest driver didnt notice a porn being filmed behind him. Any muni rider whos filed a complaint with the transportation agency knows it can be a daunting, confusing task however, that may soon change. This rogue muni driver broke the rules and printed the. Anyone who lives, visits or works in san francisco is a customer of the sfmta, and we work hard to serve our customers. San francisco a man was hit and killed by a muni train early sunday morning, san francisco municipal transportation agency officials reported. A decade ago you would have had to confront the driver or call a city official in order to air your concern. Woes worsen for muni riders metro system foulups outrage drivers, public. Its ok to doublepark in the bus stop to fetch your.
Report a complaint for a particular address please click on one of the links below to begin. Some san francisco muni drivers take long breaks as riders wait. Former sf muni instructor says favoritism in training is. Per the usual, if you want to view the site in another language, you must call the 311 number. In response, dph is planning a variety of nonhospital response efforts that will require the assistance of volunteer licensed medical professionals.
We always emphasize that any customer who experiences a passup should file a complaint via 311 and. Credit union sues san francisco after taxi medallion. San francisco is also under a statewide stay at home order, which has no end date. San francisco is currently under a public health order that requires residents to stay home except for essential needs and services. All were reported to the san francisco municipal transportation agency by its employees, and all complaints were found to be without merit by internal investigations leading those employees to. The city and county of san francisco department of public health dph expects a significant uptick in the number of covid19 patients. We arrived in sf today and have failed miserably at using the muni system. In ridership terms, muni is the seventh largest transit system in the united states, with 210,848,310 rides in 2006 and the second largest in california behind. Location of muni driver reported transit only lane violations from march 2008 to february 2015. The site requires you to select the type of complaint you are filing, and the categories are as follows. Liz henry filed a complaint with the sfmta after the driver at first.
And with that contract comes big raises, and a reduction in the time it takes new muni operators to reach full pay. Conduct discourteous insensitive inappropriate conduct. Harassment investigations at sfmta go nowhere, employees. The use of automated scripts on this website is considered abuse.
A second muni operator has tested positive for covid19 yesterday, and we are hearing from our operator friends that theyd really, really like you to be mindful of everyone on the bus when riding muni one driver who contacted muni diaries said that while they always remind passengers that they want to keep everyone safe, not all passengers are as careful as they could be. A muni driver expecting to live in sf is like a new york bus driver expecting to live in manhattan. San francisco federal credit union offers san francisco, ca residents a full scope of financial services including personal checking accounts and savings accounts, insurance and investment products, home loans, auto loans, personal loans, credit cards, and small business loans. Woman with disability files complaint against muni. Whether the complaint is related to discourteous treatment, failure to take action, inaccurate report writing, an unjustified arrest, unnecessary force, or any other police action. Complaints related to city services city attorney of san. San francisco kgo this third day of the san francisco muni sickout has brought more delays for riders. Complaints can be filed via telephone by dialing 311 tty. If you feel that you are being treated differently, call our office at 3434342 and a staff member will listen to your concerns and advise you of your rights and responsibilities. Credit union sues san francisco after taxi medallion market collapses. Haley, who was hired as director of transit of muni in 2010 and runs the agencys bus, light rail, streetcar and cablecar systems, referred requests for comment to the san francisco city. Muni customer service needs improvement, report finds sfbay. Such violations are rampant in san francisco, based on interviews with muni bus and streetcar operators, who insisted on anonymity, and observations by streetsblog san francisco.